Shipping policy
Effective Date: 1/1/2025
At West Coast Wholesale Tile, we are committed to providing you with a seamless shopping experience. Below is our shipping policy, which includes details about our free shipping offer:
1. Free Shipping
Availability: We are pleased to offer free shipping on all orders within the USA. No minimum purchase is required to qualify for free shipping.
Carrier: All orders are shipped via [shipping carrier(s)] to ensure reliable and timely delivery.
Tracking: Tracking information only on select products.
2. Shipping Timeframes
Processing Time: Orders are typically processed and shipped within 2-3 business days. Please note that processing times may vary during peak seasons or due to high demand.
Delivery Time: Estimated delivery times vary based on your location. Most orders are delivered within 7 to 10 business days. Delivery times may be extended due to unforeseen circumstances such as weather conditions or carrier delays.
3. Shipping Destinations
Domestic Shipping: We offer free shipping to all addresses within [shipping regions/countries].
International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
4. Shipping Restrictions
P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a physical address for delivery.
Unsuccessful Delivery Attempts: If a delivery attempt is unsuccessful due to incorrect address information or other issues, please contact us promptly to resolve the matter.
5. Damaged or Lost Shipments
Damaged Shipments: If your order arrives damaged, please contact us within 21 days of receipt with photos of the damage. We will work with you to resolve the issue.
Lost Shipments: If you believe your shipment is lost, please contact us as soon as possible. We will initiate an investigation with the carrier and keep you informed throughout the process.
6. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at: